Lowe's Home Improvement in Euless, TX Closed now

Reviews about Lowe's Home Improvement

• ★ ★ ★ ★ ★

  May 19, 2020, by Drew Davis
  Yesterday I was at Home Depot on Industrial getting some planks and elbow mounts to make some shelves along with a stud finder, batteries, screws, and a screw driver. When I was at check out, she rang me up a bill twice the cost I had calculated in my head. Upon inspection, I saw the planks were 4 times more expensive than listed on the rack. I told her and she said, "go take a picture for me". So I did. I came back and some random employee breezed by saying "oh that price is for the ones above those planks". So I left my small items there and went to return some of the planks and noticed that the price was the ONLY one listed on the entire column. So I dropped off several of the planks and my elbow mounts, and came back to the woman about 2 - 3 minutes later and she checked me out for what I had in the buggy....when I asked about my other items I had left with her(not even 5 minutes beforehand) she said, "what items". I told her "the stud finder, batteries, screws, and screwdriver". She half-assedly looked around and said, "you took them with you". I said, "no, they were bagged up right here". She said "no, you took them with you"....we argued for a moment before I finally said "screw it, cancel my order" and walked out. Today I came to this Lowe's for my first time. Not only were they cheaper, and had an extra part that I needed that Home Depot did not, but EVERY employee I dealt with, from most departments in the store, from hardware, to tools, to lumber, to outdoor equipment, to pest control, to cashier....ALL OF THEM....were extremely friendly and very helpful. They were knowledgeable about items and there locations, and spoke to me as if they actually appreciated me coming in. As long as this Lowe's is standing, I will never go to a Home Depot around here again. I HIGHLY recommend everyone shop here instead of Home Depot.